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Last Updated: January 10, 2026

1. Introduction

Welcome to CFC – The Certified Fitness Coach Program (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website [cfc-course.com] and use our educational services.

By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect information that you provide to us directly when you register for an account, purchase a course, or communicate with us.

A. Personal Information

  • Identity Data: First name, last name, username, and profile picture.
  • Contact Data: Email address, phone number, and billing address.
  • Account Credentials: Passwords and security information used for authentication and account access.

B. Payment Information

When you make a purchase, we collect necessary data to process your payment. Note that we do not store your credit card details on our servers. All transactions are processed securely through third-party payment gateways (Paymob and PayPal).

C. Educational Data (LMS)

As part of your certification journey, we collect:

  • Course progress and completion status.
  • Quiz scores, assignment submissions, and exam results.
  • Certificates issued to you.

D. Proctoring & Exam Data

To maintain the integrity of our certification, we use automated proctoring tools (such as AutoProctor) during final exams. During an exam session, we may collect:

  • Video & Audio: Access to your webcam and microphone to monitor the exam environment.
  • Screen Activity: Monitoring of browser tabs to prevent academic dishonesty.
  • Identity Verification: Images taken to verify that the person taking the exam matches the registered student.
  • Note: This data is strictly used for identity verification and exam integrity and is not used for marketing purposes.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our educational platform.
  • Process your transactions and manage your subscription.
  • Issue your certification and verify your credentials.
  • Communicate with you regarding updates, support, and administrative messages.
  • Monitor and prevent fraud, cheating, and abuse of our services.

4. Sharing Your Information

We do not sell your personal data. We only share information with third-party service providers who help us operate our business:

  • Payment Processors: Paymob and PayPal (for processing payments).
  • Video Streaming: Bunny.net (for delivering high-quality course videos).
  • Proctoring Services: AutoProctor (for secure exam administration).
  • Email Services: Tools used to send course notifications and newsletters.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes using SSL encryption for data transmission and secure servers for storage. However, please remember that no electronic transmission over the Internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service (e.g., keeping you logged in).

7. Your Data Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your account and data (“Right to be Forgotten”), subject to our need to retain certain data for legal or certification verification purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: